Warranty

 

Overview

Limited Warranty covers defects in workmanship for the Pianta Grow Light and the Claria Grow Light ("Product") for a period of 24 months from the original date of Receipt from Grow Gang.

This limited Warranty does not cover any damage due to (1) acts of God, accident, misuse, abuse, negligence, improper handling, commercial use or modifications of this Product, or normal wear and tear; (2) improper operation or maintenance of this Product; or (3) attempted repair by any party other than Grow Gang. Wear and tear is damage that naturally and inevitably occurs as a result of normal use.

*This Limited Warranty does not apply where it is determined by Grow Gang that there is no fault with the product itself. Repairs not covered by the Limited Warranty may, at Grow Gang’s discretion, be carried out at the owner’s expense.

You, the customer, are responsible for the cost of return shipping to and from Grow Gang. Please ensure that you ship the product using a carrier that can provide you with tracking information and proof of delivery. Customers are responsible for their product until we sign for its delivery. Grow Gang cannot be liable for lost in-bound packages. You must file a claim with the carrier.

Component electronics, such as, Samsung LEDs, IC Drivers, Housing, are not warranted by Grow Gang, since we do not manufacture them.

A replacement for the Product assumes the remaining warranty of the original Product or 360 days from the date of replacement ore repair, whichever is longer.

*If you attempt to repair the item yourself, the warranty is VOID. We can still repair, but it will be at the buyer’s expense.

Warranty is non transferable.

 

Have A Question? We're Here To Help.

Please reach out to us at: hi@grow-gang.com. Please include order number, date of purchase and delivery address.